# The 89% Problem: How Capital One Built Agentic AI That Actually Works in Production

- slug: the-89-problem-how-capital-one-built-agentic-ai-that-actually-works-in-production
- date: 2026-04-17
- category: Agentics

Capital One is one of the rare large U.S. banks running agentic AI in production. Its solution: an evaluator agent trained on internal risk policy that simulates outcomes before any action executes — making compliance the foundation, not a gate.

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