# The 78% Problem: How Monitoring Silence Became Enterprise AI's Biggest Sales Pitch - slug: the-78-problem-how-monitoring-silence-became-enterprise-ais-biggest-sales-pitch - date: 2026-04-07 - category: Agentics 78% of organizations had an outage discovered by customers, not alerts. NeuBird AI raised $19.3M the same week it published the survey proving it. ---