# Wayfair Uses OpenAI to Fix 2.5 Million Product Tags and Automate 41,000 Support Tickets - Date: 2026-03-13 - Category: Artificial Intelligence # Wayfair Uses OpenAI to Fix 2.5 Million Product Tags and Automate 41,000 Support Tickets Wayfair has corrected 2.5 million product tags and automated 41,000 support tickets per month after integrating OpenAI models into its operations. The home goods retailer, one of the world's largest, embed... ---