Agentics

The "finally paying off" narrative has arrived in customer support AI — and for a specific tier of deployments, it is accurate.

Eleven days.

Two major retail media platforms, six weeks apart.

Palo Alto Networks is calling its new Prisma SD-WAN Troubleshooting Agent autonomous.

Guillermo Rauch, chief executive of Vercel, a $9.3 billion cloud deployment platform founded in 2015, has a message for anyone who spent years perfecting their individual contributor craft: you are now an agent manager whether you like it or not.

Singapore has been building the architecture for agentic finance governance in public.

OpenAI has backed a San Francisco startup called Isara with $94 million in funding at a $650 million valuation, [according to the Wall Street Journal](https://www.wsj.com/tech/ai/openai-backs-new-ai-startup-isara-at-650-million-valuation-wsj).

Anthropic quietly compressed Claude Code's weekday session limits during peak hours, and the company's own promotion is the quietest admission that something is off. On March 26, Thariq Shihipar, a member of Anthropic's technical staff working on Claude Code, posted on X that the company was adj...

AT&T is not trying to sell you AI.

Summer Yue, director of alignment at Meta Superintelligence Labs, lost more than 200 emails to her own OpenClaw agent.

Querying financial data across domains is a genuinely hard problem.